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Below are some of are common questions:
FAQ
What is your response time for customer inquiries?
We strive to respond to all customer inquiries within 24 hours during business days. For inquiries received over the weekend, we will get back to you on the next business day.
Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping Policy page for more details.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or through the carrier's tracking system.
Can I change or cancel my order after it has been placed?
Orders can be changed or canceled within 24 hours of placement. After this period, we cannot guarantee modifications or cancellations as the order may have already been processed.
What if I received a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team immediately with your order number and photos of the item. We will assist you in resolving the issue as quickly as possible.
Still Have Questions?
For More detail information or if you have a question not covered here, please don't hesitate to visit our comprehensive FAQ page.